GOOD STEWARDS Conrad, who has been on the Ontario Ground Water Association board since 2013, says one of the things he likes about being involved with industry associations is that issues get discussed and knowledge is shared, for example, around regulations and why they are important in protecting ground water. “We have to be good stewards, and if we’re not, we won’t have jobs. We won’t have water either,” he says, adding that it’s better for everyone if everyone does a good job. “I may get accused of being finicky, but everything’s in order and you can definitely tell on my jobs that it was me that did it, because they almost all look the same. Sometimes it comes from the right-hand side feeding water and other times from the left, but it’s an exact same looking pump job in the end.” That’s how his customers like it. “Customers want to know that everything’s being done correctly,” Conrad says. “Years ago, people might not have known a lot about regulations, but they’re researching it now. The internet has all the answers they want. They want to do it right.” Conrad has had customers ask him if he will be grouting, for example. He likes to take time to explain a little of what he is doing to help them make sense of it all. “They’re inquisitive, and they want to know about their water source. They want to know how to protect it,” he says. “But the end result for me is to give everyone a well like I would drill for myself.” Doing that keeps Conrad very busy. He has an assistant – a woman who is newly graduated from Fleming College – but because he holds the licence he has to be at every job site. “I like to oversee every job, but I’d love to find licensed well drillers who could take over some of this. There’s enough work where I’m just running around and trying to meet people and set up jobs, looking at what’s required and ordering the materials. Then there’s the drilling and the pumps and whatever else, plus the phone calls. I get pretty busy, but I know I’m very lucky.” Asked for tips for other drilling companies, Conrad says make sure you Continued on page 28 Conrad Well Drilling hard at work hoisting a rod out of its box to continue drilling a well deeper. “Years ago, people might not have known a lot about regulations, but they’re re-searching it now,” says Paul Conrad, seen here earlier in his career. “It was at Eckerson that I learned a great deal about water wells, pump systems and water treatment. You go to college and you do learn, but once you’re out there every day doing it, you’re retaining a lot more.” Conrad learned the job, and he also learned about the industry. “Jim encouraged participation within the industry associations, and soon I was going to events with him and becoming 12 GROUND WATE R CANADA | FALL 2017 involved in their associations,” Conrad says. “I joined the National Ground Water Association and started taking examinations for certification.” When Conrad returned to Canada several years later, he started Conrad Well Drilling, a business he runs with his family to serve the Parry Sound, Muskoka and Georgian Bay area. On March 29, 2017, they celebrated 10 years in business.